Otter.ai vs Fireflies.ai 2026 — Scores & Verdict
Quick verdict: Otter.ai is our overall pick for Otter.ai vs Fireflies.ai.
Otter.ai vs Fireflies.ai 2026: head-to-head across free tier, entry price, transcription coverage, CRM depth and the bot-vs-no-bot model, plus the workflow each is for.
| Tool | Rating | Pricing | Best for |
|---|---|---|---|
| Otter.ai Best overall Best free Best for teams | 4.5/5 | Free $8.33/mo (Pro, annual) | Otter.ai is the AI notetaker standard for auto-join transcription and summaries — bot join… |
| Fireflies.ai | 4.4/5 | Free $10/mo (Pro, annual) | Fireflies.ai is the integrations-heavy meeting recorder — one auto-join bot across Zoom/Te… |
Bottom line: Otter.ai (4.5/5) and Fireflies.ai (4.4/5) solve overlapping problems. Otter.ai: 300 min/mo, 30-min per-meeting cap free, entry $8.33/mo annual, strongest on transcription quality & language breadth (per-meeting cap bites; per-user Business math). Fireflies.ai: unlimited transcription, 400 min/team storage free, entry $10/seat/mo annual, strongest on CRM/Slack/Zapier integration depth + conversation intelligence (per-seat billing multiplies the bill; storage is the second meter). Pick Otter.ai on overall capability; for the more usable free tier, Otter.ai; for team depth, Otter.ai. Prices are re-checked against each vendor's live pricing page on the date shown, because these tier plans change often enough that we verify rather than guess.
Pricing and details
Otter.ai · 4.5/5
Free plan available · $8.33/mo (Pro, annual)
Per-user minutes pool: Basic 300 min/mo, Pro 1,200 min/mo, Business/Enterprise unlimited live + 6,000 imported. Per-meeting caps: 30 min Basic, 90 min Pro, 4h Business. Annual saves ~51% on Pro / ~33% on Business.
Basic $0 · Pro $8.33/mo · Business $19.99/mo · Enterprise custom
Otter.ai is the AI notetaker standard for auto-join transcription and summaries — bot joins Zoom/Meet/Teams, free Basic tier gives 300 min/month, Pro entry at $8.33/mo annual.
Score breakdown
Pros
- Auto-join bot across Zoom/Meet/Teams with clean structured summaries
- Widest language coverage of the notetakers (incl. Japanese, Chinese)
- Usable free tier: 300 min/mo + AI Chat, no card
- Scales to Business/Enterprise with unlimited live minutes and CRM sync
Cons
- The 30-minute per-meeting cap on Basic bites before the monthly pool
- Per-user billing: a 10-seat team is real money fast on Business
- Import-file minutes can draw from a tighter pool than live minutes
Pricing verified 2026-09-21
Fireflies.ai · 4.4/5
Free plan available · $10/mo (Pro, annual)
Unlimited transcription and AI summaries on every plan; the meter is storage + automation depth. Free 400 min/team, Pro 8,000 min/seat, Business/Enterprise unlimited. Per-seat billing is the bill driver. Annual saves ~44% Pro / ~34% Business.
Free $0 · Pro $10/seat/mo · Business $19/seat/mo · Enterprise $39/seat/mo annual-only
Fireflies.ai is the integrations-heavy meeting recorder — one auto-join bot across Zoom/Teams/Meet plus 30+ CRM/Slack apps, unlimited transcription on every tier, Pro from $10/mo annual.
Score breakdown
Pros
- One bot across Zoom/Meet/Teams piped into 30+ apps
- Unlimited transcription and AI summaries on every plan, including free
- Business tier adds conversation intelligence and team analytics
- Deep sales/CS workflow (CRM auto-fill, topic tracking)
Cons
- Per-seat billing multiplies the bill as the team grows
- Free tier caps storage at 400 min/team — the quiet second meter
- No video recording or transcript downloads below Pro
Pricing verified 2026-09-21
Frequently asked questions
Which is better overall, Otter.ai or Fireflies.ai?
Otter.ai is our overall pick (4.5/5 vs 4.4/5). Otter.ai vs Fireflies.ai 2026: head-to-head across free tier, entry price, transcription coverage, CRM depth and the bot-vs-no-bot model, plus the workflow each is for.
Do Otter.ai and Fireflies.ai offer free plans?
Otter.ai and Fireflies.ai have a free tier. Otter.ai paid plans start at $8.33/mo (Pro, annual); Fireflies.ai paid plans start at $10/mo (Pro, annual).
What does Otter.ai cost?
$8.33/mo (Pro, annual) — Per-user minutes pool: Basic 300 min/mo, Pro 1,200 min/mo, Business/Enterprise unlimited live + 6,000 imported. Per-meeting caps: 30 min Basic, 90 min Pro, 4h Business. Annual saves ~51% on Pro / ~33% on Business. Prices were last verified on 2026-09-21.