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4.0/5
14-day free trial · $9/user/mo · Solo $9/user/mo annual ($19 monthly, 1-user only); Essentials $35/user/mo; Growth $99/user/mo (Power Dialer); Scale $139/user/mo (Predictive Dialer)

Close

Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows.

CRM CRMSalesCalling ✓ Docs-based · checked against official site & pricing

Verified against: close.comclose.com as of 2026-08-31

Evidence legend: ★ Hands-on tested = we used the product ourselves; Verified (docs) = checked against the vendor’s own pages and pricing.

FunctionalityVerified (docs)
4.0
UsabilityVerified (docs)
4.0
StabilityVerified (docs)
4.0
CollaborationVerified (docs)
4.0
LocalizationVerified (docs)
3.0
ValueVerified (docs)
4.0

📎 CRM for fast-moving outbound teams, built-in calling and automation workflows; no free tier; sales-outreach focused.

Scores marked Verified (docs) are our editorial judgment from the vendor’s own pages and pricing — not hands-on testing. Only ★ Hands-on tested dimensions come from accounts we created and used ourselves.

Quick verdict: Our verdict on Close: 4.0/5. Strong on core features, but weigh the premium pricing for heavier usage before committing — evidence details below.

  • Our rating: 4.0/5
  • Strongest dimension: Functionality (4/5, verified against official sources)
  • Weakest dimension: Localization (3/5, verified against official sources)
  • Pricing: 14-day free trial · $9/user/mo
  • Verification: Checked against the official site and pricing pages (2 evidence files), last checked 2026-08-31. Sources: close.com, close.com

Close pricing details

  • 14-day free trial
  • paid plans from $9/user/mo
  • $12/user/mo
  • $9/user/mo

Solo $9/user/mo annual ($19 monthly, 1-user only); Essentials $35/user/mo; Growth $99/user/mo (Power Dialer); Scale $139/user/mo (Predictive Dialer)

In our index: Free trial; paid from $9/mo/user

How Close scores across our 6 index dimensions

  • Functionality: 4/5 (verified against official sources)
  • Usability: 4/5 (verified against official sources)
  • Stability: 4/5 (verified against official sources)
  • Collaboration: 4/5 (verified against official sources)
  • Localization: 3/5 (verified against official sources)
  • Value: 4/5 (verified against official sources)

Score rationale: CRM for fast-moving outbound teams, built-in calling and automation workflows; no free tier; sales-outreach focused.

What Close does well

  • Best dimension: Core features at 4/5 — backed by verification against the official site & pricing.
  • Second strong point: Ease of use at 4/5.
  • Pricing: paid-only, paid from $9/mo/user — Solo (1 user); annual rate; Essentials $35/mo/user
  • Positioning: Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows.
  • Source check: CRM for fast-moving outbound teams, built-in calling and automation workflows; no free tier; sales-outreach focused.

Where Close falls short

  • Weakest dimension: Localization at 3/5.
  • No free tier — budget teams must plan around the paid entry.
  • Weigh the premium pricing for heavier usage before committing.

How Close compares to other CRM tools

Our index tracks 8 CRM tools. Close sits at 4.0/5, with $9/user/mo. Here are the 6 closest alternatives we hold pricing and scoring evidence for.

  • HubSpot — 4.3/5 · Free plan · $15/seat/mo
    HubSpot unites CRM, marketing and service tools on one growth platform, with core CRM features free.
  • Pipedrive — 4.2/5 · 14-day free trial · $14/user/mo
    Pipedrive is a visual, pipeline-first CRM built for small and mid-sized sales teams.
  • Zoho CRM — 4.2/5 · Free plan · $14/user/mo
    Zoho CRM is a budget-friendly CRM with a usable free tier (3 users), deep workflow automation, and aggressive pricing — the entry-level pick for small sales teams.
  • Attio — 4.1/5 · Free plan · €31/user/mo billed annually
    Attio is the fast, customizable CRM built for AI-era teams — custom objects, real-time sync, auto-enrichment and AI agents, with a genuinely usable 3-seat free plan.
  • Freshsales — 3.9/5 · Free plan · $9/user/mo
    Freshsales is Freshworks' CRM with AI scoring and built-in phone and email inside one product.
  • Salesforce — 3.9/5 · 30-day free trial · $25/user/mo
    Salesforce is the enterprise agentic CRM with per-seat suites and deep AppExchange customization, aimed at organizations that outgrow starter platforms.

Frequently asked questions about Close

How much does Close cost?

14-day free trial; paid plans from $9/user/mo; $12/user/mo; $9/user/mo. Billing detail: Solo $9/user/mo annual ($19 monthly, 1-user only); Essentials $35/user/mo; Growth $99/user/mo (Power Dialer); Scale $139/user/mo (Predictive Dialer). Figures verified 2026-08-31.

Does Close have a free plan?

No free plan is listed for Close, but a trial is offered (14-day free trial). Paid plans start at $9/user/mo.

What is Close rated in our index?

Close sits at 4.0/5 in our index, strongest on functionality (4/5, verified against official sources) and weakest on localization (3/5, verified against official sources). Our verdict on Close: 4.0/5. Strong on core features, but weigh the premium pricing for heavier usage before committing — evidence details below.

What are the drawbacks of Close?

Weakest dimension: Localization at 3/5 No free tier — budget teams must plan around the paid entry Weigh the premium pricing for heavier usage before committing.

What does Close do well?

Best dimension: Core features at 4/5 — backed by verification against the official site & pricing Second strong point: Ease of use at 4/5 Pricing: paid-only, paid from $9/mo/user — Solo (1 user); annual rate; Essentials $35/mo/user Positioning: Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows Source check: CRM for fast-moving outbound teams, built-in calling and automation workflows; no free tier; sales-outreach focused.

How was Close verified?

Checked against the official site and pricing pages (2 evidence files), last checked 2026-08-31. Sources: close.com, close.com.

What are the alternatives to Close?

We track HubSpot, Pipedrive, Freshsales, Zoho CRM, monday CRM, Salesforce, Attio as the closest alternatives in our CRM index, and 7 head-to-head comparisons against Close are available.