monday CRM

monday CRM pricing details

• 14-day free trial
• paid plans from $12/seat/mo
• $18/seat/mo (Basic) billed monthly
• $12/seat/mo billed annually (Basic)

Basic $12/seat/mo annual ($18 monthly); Standard $17 annual ($25 monthly); Pro $28 annual ($41 monthly); Ultimate custom quote; three-seat minimum on every plan; no permanent free plan (14-day trial only); contact caps: Basic 1,000 active contacts, Standard 10,000, Pro unlimited; automations: Standard 250/mo, Pro 25,000/mo; storage 5/20/100 GB by tier; 6,000 one-time AI credits included; top tier renamed from Enterprise to Ultimate (HIPAA compliance there)

In our index: No permanent free tier; paid from $12/seat/mo annual ($18 monthly); three-seat minimum; 14-day trial

How monday CRM scores across our 6 index dimensions

• Functionality: 4/5 (research only)
• Usability: 4/5 (research only)
• Stability: 4/5 (research only)
• Collaboration: 4/5 (research only)
• Localization: 3/5 (research only)
• Value: 3/5 (research only)

Score rationale: Research-only: visual work-OS approach to CRM praised for intuitive setup; three-seat minimum raises real entry cost above the $12/seat headline; no permanent free plan; contact and automation caps gate the tiers; AI credits one-time allotment; official site offers ja/zh-TW but no Simplified-Chinese entry found

What monday CRM does well

• Best dimensions: Ease of use and Core features at 4/5 each — a visual, board-based pipeline that reviewers consistently call intuitive to set up.
• Deep automation ladder: Standard unlocks 250 custom automations/mo, Pro 25,000/mo (verified 2026-09-09).
• Pricing: Basic $12/seat/mo billed annually ($18 monthly); Pro $28 annual ($41 monthly).
• Positioning: monday CRM is the CRM built on monday.com's visual work platform — deals live as boards next to delivery work.
• Source check: Research-only — official pricing page captured 2026-09-09 and cross-checked against three independent 2026 reviews.

Where monday CRM falls short

• Value scored 3/5: a three-seat minimum on every plan means the real entry cost is roughly $36/mo annual even for a two-person team.
• No permanent free plan — a 14-day trial is the only zero-cost path.
• Contact caps gate tiers hard: Basic 1,000 active contacts, Standard 10,000 before Pro goes unlimited.
• Weakest dimension: Localization at 3/5 — the official site ships Japanese and Traditional Chinese but no Simplified-Chinese entry.

How monday CRM compares to other CRM tools

Our index tracks 8 CRM tools. monday CRM sits at 3.7/5, with $12/seat/mo billed annually (basic). Here are the 6 closest alternatives we hold pricing and scoring evidence for.

• HubSpot — 4.3/5 · Free plan · $15/seat/mo
  HubSpot unites CRM, marketing and service tools on one growth platform, with core CRM features free.
• Pipedrive — 4.2/5 · 14-day free trial · $14/user/mo
  Pipedrive is a visual, pipeline-first CRM built for small and mid-sized sales teams.
• Zoho CRM — 4.2/5 · Free plan · $14/user/mo
  Zoho CRM is a budget-friendly CRM with a usable free tier (3 users), deep workflow automation, and aggressive pricing — the entry-level pick for small sales teams.
• Attio — 4.1/5 · Free plan · €31/user/mo billed annually
  Attio is the fast, customizable CRM built for AI-era teams — custom objects, real-time sync, auto-enrichment and AI agents, with a genuinely usable 3-seat free plan.
• Close — 4.0/5 · 14-day free trial · $9/user/mo
  Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows.
• Freshsales — 3.9/5 · Free plan · $9/user/mo
  Freshsales is Freshworks' CRM with AI scoring and built-in phone and email inside one product.