Pipedrive vs Close 2026: Pipeline Discipline or Outbound Engine?
Quick verdict: Pipedrive is our overall pick for Pipedrive vs Close.
Pipedrive is the cleaner pipeline manager at Lite $14/mo/user billed annually ($168/seat/yr); Close bundles calling, email and SMS into the CRM itself, with a $9/mo Solo tier that undercuts everyone for one-person sales teams.
| Tool | Rating | Pricing | Best for |
|---|---|---|---|
| Pipedrive Best overall Best free | 4.2/5 | $14/user/mo | Pipedrive is a visual, pipeline-first CRM built for small and mid-sized sales teams.… |
| Close Best for teams | 4.0/5 | $9/user/mo | Close is a CRM for fast-moving outbound teams, with built-in calling and automation workfl… |
Bottom line: neither has a free plan, so the choice is about what you want the CRM to do between signing a lead and closing it. Pipedrive is pipeline-first in the literal sense: the board is the product, activity reminders keep reps honest, and Lite at $14/mo/user billed annually (one payment of $168 per seat per year; 14-day trial, no card) is the entry. Email sync and automation start at Growth ($39/mo/user annual), which is where teams usually land. Close sells a different idea: the phone lives inside the CRM. Built-in calling, SMS, email sequences and a power dialer mean an outbound team works from one window instead of stitching a dialer to a database. The ladder is steeper: Solo is $9/mo/user but hard-capped at 1 user and 10K leads, and the real team tier Essentials starts at $35/mo/user. Our ease scoring gives Pipedrive the win (5/5 vs 4/5): Close's density pays off for high-volume callers and punishes anyone who is not. Localization: Pipedrive has probed a Traditional Chinese site; Close is English-only.
Pricing and details
Pipedrive · 4.2/5
14-day free trial · $14/user/mo
Lite $14/user/mo annual ($24 monthly); Growth $39/user/mo annual ($49 monthly); Premium $59/user/mo annual ($79 monthly); Ultimate $79/user/mo annual ($99 monthly); no free plan
$14/user/mo
Pipedrive is a visual, pipeline-first CRM built for small and mid-sized sales teams.
Score breakdown
Pros
- Best dimension: Ease of use at 5/5 — backed by verification against the official site & pricing.
- Second strong point: Core features at 4/5.
- Pricing: paid-only, paid from $14/mo/user — Lite; billed annually (monthly $24); no free plan
- Positioning: Pipedrive is a visual, pipeline-first CRM built for small and mid-sized sales teams.
Cons
- Weakest dimension: Core features at 4/5.
- No free tier — budget teams must plan around the paid entry.
- Weigh integration depth compared with enterprise suites before committing.
Pricing verified 2026-09-16
Close · 4.0/5
14-day free trial · $9/user/mo
Solo $9/user/mo annual ($19 monthly, 1-user only); Essentials $35/user/mo; Growth $99/user/mo (Power Dialer); Scale $139/user/mo (Predictive Dialer)
$9/user/mo
Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows.
Score breakdown
Pros
- Best dimension: Core features at 4/5 — backed by verification against the official site & pricing.
- Second strong point: Ease of use at 4/5.
- Pricing: paid-only, paid from $9/mo/user — Solo (1 user); annual rate; Essentials $35/mo/user
- Positioning: Close is a CRM for fast-moving outbound teams, with built-in calling and automation workflows.
Cons
- Weakest dimension: Localization at 3/5.
- No free tier — budget teams must plan around the paid entry.
- Weigh the premium pricing for heavier usage before committing.
Pricing verified 2026-08-31
Frequently asked questions
Which is better overall, Pipedrive or Close?
Pipedrive is our overall pick (4.2/5 vs 4.0/5). Pipedrive is the cleaner pipeline manager at Lite $14/mo/user billed annually ($168/seat/yr); Close bundles calling, email and SMS into the CRM itself, with a $9/mo Solo tier that undercuts everyone for one-person sales teams.
Do Pipedrive and Close offer free plans?
Neither advertises a free plan; check current trial terms before committing.
What does Pipedrive cost?
$14/user/mo — Lite $14/user/mo annual ($24 monthly); Growth $39/user/mo annual ($49 monthly); Premium $59/user/mo annual ($79 monthly); Ultimate $79/user/mo annual ($99 monthly); no free plan. Prices were last verified on 2026-09-16.