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Hotjar vs PostHog 2026: Two Free Tiers, Different Gifts

Quick verdict: PostHog is our overall pick for Hotjar vs PostHog.

  • Best overall: PostHog (4.0/5)
  • Best free: PostHog
  • Best for teams: PostHog
  • Pricing last checked: 2026-09-09

Both keep unusually generous free plans: PostHog gives 1M events/mo with unlimited teammates and its own replay feature; Hotjar gives 200K sessions/mo of dedicated replay, heatmaps and surveys.

~900 words · 2 tools compared

Tool Rating Pricing Best for
Hotjar 3.9/5 Free $39/mo Hotjar is the behaviour-analytics layer — heatmaps, session replays, funnels and surveys —…
PostHog Best overall Best free Best for teams 4.0/5 Free Usage-based PostHog is an open-source product analytics suite with session replay, feature flags and s…
Bottom line: PostHog (4.0/5) first for most product teams — its free 1M events/mo already includes session replay and it grows into feature flags, experiments and warehouse queries without a seat bill. Hotjar (3.9/5) earns its slot on top when the qualitative loop matters: purpose-built replays with behaviour filters, heatmaps and in-session surveys the visitor actually answers. If PostHog's replay depth is enough, the free suite covers both.

Pricing and details

Hotjar · 3.9/5

Free plan available · $39/mo

Free: 200,000 sessions/mo, 1 project, replay + heatmaps + funnels + basic surveys (100 responses/mo), MCP/LLM integration; Growth from $39/mo annual ($49 monthly): up to 10M sessions, 3 projects, Sense AI summaries; Plus and Scale are sales-quoted (typical 10x jump from Growth); old per-session tiers ($39 = 100 daily sessions) were restructured under Contentsquare — many 2026 reviews still quote them

Growth from $39/mo (€39) billed annually

Freemium · Heatmaps · Session replay

Hotjar is the behaviour-analytics layer — heatmaps, session replays, funnels and surveys — now sold and billed by Contentsquare, with the category's largest free session allowance.

Score breakdown

Evidence legend: ★ Hands-on tested = we used the product ourselves; Verified (docs) = checked against the vendor’s own pages and pricing.

FunctionalityVerified (docs)
4.0
UsabilityVerified (docs)
4.0
StabilityVerified (docs)
4.0
CollaborationVerified (docs)
3.0
LocalizationVerified (docs)
2.0
ValueVerified (docs)
4.0

📎 Research-only: qualitative behaviour suite (replay/heatmap/funnel/survey) rather than event analytics; free 200K sessions/mo is the category's most generous; acquisition by Contentsquare moved billing and pricing pages — existing Hotjar orgs auto-migrate to Contentsquare Growth unless they opt out; site ships de/es/fr/it/ja but no Chinese interface

Pros

  • Free plan gives 200,000 sessions/mo with replay, heatmaps, funnels and basic surveys (100 responses/mo) — a behaviour suite at $0, not a crippled demo (verified 2026-09-09).
  • Qualitative loop rivals cannot match at this price: watch the session, then survey the same visitor (MCP/LLM analysis hook included on free).
  • Pricing: Growth from $39/mo billed annually ($49 monthly) covers up to 10M sessions and 3 projects.
  • GDPR posture is a named strength across sources: EU DPA paper trail, default field masking, IP anonymization on by default.

Cons

  • Under Contentsquare, existing Hotjar orgs auto-switch to Contentsquare Growth unless the account owner opts out — 30 days of dual collection, then Hotjar data deleted after a 90-day read-only window (verified from 2026 reviews).
  • Plus and Scale are sales-quoted only, and the step-up from Growth is reported around 10x — the self-serve ladder ends at $39-49.
  • Old session-count pricing ($39 = 100 daily sessions) still circulates in 2026 reviews; the Contentsquare restructure invalidated it.

Pricing verified 2026-09-09

PostHog · 4.0/5

Free plan available · Usage-based

Usage-based: 1M events/mo free, then $0.00005/event; no seat fees; free tier includes unlimited team members, 1 project, 1-year retention; MIT self-host

Analytics · Open-source · Self-host

PostHog is an open-source product analytics suite with session replay, feature flags and self-hosting.

Score breakdown

Evidence legend: ★ Hands-on tested = we used the product ourselves; Verified (docs) = checked against the vendor’s own pages and pricing.

FunctionalityVerified (docs)
5.0
UsabilityVerified (docs)
4.0
StabilityVerified (docs)
4.0
CollaborationVerified (docs)
3.0
LocalizationVerified (docs)
3.0
ValueVerified (docs)
5.0

📎 Open-source product analytics suite with session replay, feature flags and self-hosting; no zh/ja entry (probe confirms English-only). Free 1M events/mo, then usage-based pricing; open-source, self-host free.

Scores marked Verified (docs) are our editorial judgment from the vendor’s own pages and pricing — not hands-on testing. Only ★ Hands-on tested dimensions come from accounts we created and used ourselves.

Pros

  • Best dimension: Core features at 5/5 — backed by verification against the official site & pricing.
  • Second strong point: Value for money at 5/5.
  • Pricing: free tier, paid from usage-based/custom — Usage-based: 1M events/mo free, then $0.00005/event; no seat fees
  • Positioning: PostHog is an open-source product analytics suite with session replay, feature flags and self-hosting.

Cons

  • Weakest dimension: Collaboration at 3/5.
  • Weigh the premium pricing for heavier usage before committing.

Pricing verified 2026-08-31

Frequently asked questions

Which is better overall, Hotjar or PostHog?

PostHog is our overall pick (4.0/5 vs 3.9/5). Both keep unusually generous free plans: PostHog gives 1M events/mo with unlimited teammates and its own replay feature; Hotjar gives 200K sessions/mo of dedicated replay, heatmaps and surveys.

Do Hotjar and PostHog offer free plans?

Hotjar and PostHog have a free tier. Hotjar paid plans start at $39/mo; PostHog paid plans start at Usage-based.

What does PostHog cost?

Usage-based — Usage-based: 1M events/mo free, then $0.00005/event; no seat fees; free tier includes unlimited team members, 1 project, 1-year retention; MIT self-host. Prices were last verified on 2026-09-09.

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