Botpress
Botpress is the open-source, developer-oriented AI-agent and AI-native helpdesk platform — visual flow builder plus GPT-native nodes; free 100 conversations/mo, Plus from $150/mo (May 2026 pricing).
Verified against: botpress.com as of 2026-09-21
Quick verdict: Botpress is where developers build: an open-source, AI-native helpdesk and agent platform with a visual builder and GPT-native nodes, priced per conversation rather than per seat. It fits engineering teams that want a flexible, extensible agent and do not mind hands-on configuration. It does not fit a marketer who wants a point-and-click chatbot, and the May 2026 price restructure plus pass-through LLM costs mean total spend needs budgeting. Choose Botpress for build-it-yourself agent flexibility; choose a no-code tool like Chatbase if you want faster, simpler deployment.
- Our rating: 4.2/5
- Strongest dimension: Functionality (5/5, research only)
- Weakest dimension: Usability (3/5, research only)
- Pricing: Free plan · $150/mo (Plus)
- Verification: Research-only pass over official sources, last checked 2026-09-21. Sources: botpress.com
Botpress pricing details
- Free plan available
- paid plans from $150/mo (Plus)
- free $0 (100 conversations/mo) · Plus $150/mo · Team $750/mo · Built For You $1,650/mo · Enterprise custom
- enterprise is annual/custom; paid plans add unlimited bots and increased storage (May 2026 restructure)
Conversation-priced, not seat-priced (LLM costs pass through at vendor rates). May 2026 update: unlimited bots on paid plans, raised storage, 'Always Alive' on all paid tiers. Free = 100 conversations/mo. Note: third-party sources still list the older Creator $89/Pro $495 tiers — the official May 2026 blog is authoritative.
In our index: Free 100 conversations/mo; Plus $150/mo, Team $750/mo (May 2026)
How Botpress scores across our 6 index dimensions
- Functionality: 5/5 (research only)
- Usability: 3/5 (research only)
- Stability: 5/5 (research only)
- Collaboration: 4/5 (research only)
- Localization: 3/5 (research only)
- Value: 4/5 (research only)
Score rationale: The developer/agency pick: open-source, self-hostable platform with a visual flow builder plus GPT-native nodes, now positioning an AI-native helpdesk that resolves L1-L3 tickets with hot handoff. Priced on conversations (not seats) with LLM pass-through; free 100 conversations/mo, Plus $150/mo after the May 2026 restructure. Best where you have engineers; weaker as a turnkey no-code tool. Research sweep; official blog pricing supersedes older third-party figures.
What Botpress does well
- Open-source core with a visual flow builder plus GPT-native nodes for custom logic
- Conversation-priced, not seat-priced, which suits developer teams
- A free tier of 100 conversations/mo to start
Where Botpress falls short
- Developer-oriented: expect configuration and code, not a drag-and-drop marketer UI
- Paid plans jumped in the May 2026 restructure (Plus $150/mo, Team $750/mo)
- LLM usage passes through at vendor rates, so model costs are on top of the subscription
How Botpress compares to other Conversational AI tools
Our index tracks 5 Conversational AI tools. Botpress sits at 4.2/5, with enterprise is annual/custom; paid plans add unlimited bots and increased storage (may 2026 restructure). Here are the 4 closest alternatives we hold pricing and scoring evidence for.
- Ada — 4.3/5 · No free plan · Quote-based (reported deals from ~$30K-150K+/yr)
Ada is the autonomous AI customer-service agent for enterprise CX — a reasoning engine that resolves tier-1 tickets across chat/email/voice/SMS/WhatsApp; quote-based, no self-serve free tier. - Chatbase — 4.1/5 · Free plan · $15/mo (Hobby, annual)
Chatbase is the no-code AI chatbot trained on your own data — deploy a knowledge-base agent to your site, WhatsApp or voice; credit-based plans from a free 50-message tier up to $40/mo Hobby. - ResolveAI — 4.0/5 · 10-day free trial (no card) · $9/mo (Basic)
ResolveAI trains a 24/7 custom AI chatbot on your own website, docs and live data, deployable across WhatsApp, Messenger and Slack; cheap entry at $9/mo (Basic) with a 10-day trial. - Drift (Salesloft) — 3.8/5 · 30-day free trial (sales-led) · ~$2,500/mo (Premium, billed annually)
Drift (now part of Salesloft) is the conversational-marketing platform for lead qualification and meeting booking — AI chatbots plus live chat; enterprise-priced from ~$2,500/mo, no free tier.
Frequently asked questions about Botpress
How much does Botpress cost?
Free plan available; paid plans from $150/mo (Plus); free $0 (100 conversations/mo) · Plus $150/mo · Team $750/mo · Built For You $1,650/mo · Enterprise custom; enterprise is annual/custom; paid plans add unlimited bots and increased storage (May 2026 restructure). Billing detail: Conversation-priced, not seat-priced (LLM costs pass through at vendor rates). May 2026 update: unlimited bots on paid plans, raised storage, 'Always Alive' on all paid tiers. Free = 100 conversations/mo. Note: third-party sources still list the older Creator $89/Pro $495 tiers — the official May 2026 blog is authoritative. Figures verified 2026-09-21.
Does Botpress have a free plan?
Yes. Botpress has a free tier; paid plans start at $150/mo (Plus).
What is Botpress rated in our index?
Botpress sits at 4.2/5 in our index, strongest on functionality (5/5, research only) and weakest on usability (3/5, research only). Botpress is where developers build: an open-source, AI-native helpdesk and agent platform with a visual builder and GPT-native nodes, priced per conversation rather than per seat. It fits engineering teams that want a flexible, extensible agent and do not mind hands-on configuration. It does not fit a marketer who wants a point-and-click chatbot, and the May 2026 price restructure plus pass-through LLM costs mean total spend needs budgeting. Choose Botpress for build-it-yourself agent flexibility; choose a no-code tool like Chatbase if you want faster, simpler deployment.
What are the drawbacks of Botpress?
Developer-oriented: expect configuration and code, not a drag-and-drop marketer UI Paid plans jumped in the May 2026 restructure (Plus $150/mo, Team $750/mo) LLM usage passes through at vendor rates, so model costs are on top of the subscription.
What does Botpress do well?
Open-source core with a visual flow builder plus GPT-native nodes for custom logic Conversation-priced, not seat-priced, which suits developer teams A free tier of 100 conversations/mo to start.
How was Botpress verified?
Research-only pass over official sources, last checked 2026-09-21. Sources: botpress.com.
What are the alternatives to Botpress?
We track Ada, Drift (Salesloft), ResolveAI, Chatbase as the closest alternatives in our Conversational AI index, and 4 head-to-head comparisons against Botpress are available.